Contact Us
Have a question about how our site works, a correction to flag, or just want to share some feedback? We're glad you reached out. This page explains the best way to get a response from our editorial team.
Who We Are
We're a small, independent editorial team based in the UK. Our focus is on researching and ranking offshore casino options for players who have found themselves locked out of mainstream platforms. We don't operate any casino, accept player deposits, or handle any gambling transactions — we simply review, compare, and explain.
What We Can Help With
- Editorial queries — spotted something inaccurate on the site? Let us know and we'll investigate promptly.
- General questions — unsure how a particular ranking criterion works, or what a bonus term actually means in practice? Drop us a line.
- Partnership or content enquiries — if you represent a platform or service and want to discuss how we cover the category, we're open to a conversation.
- Feedback — think we've missed something important, or that a section could be clearer? We genuinely read every message.
What We Can't Help With
We're not able to intervene in account disputes, process refunds, or contact any casino on your behalf. For account-level issues, you'll need to go directly to the platform's support team. If you're concerned about your gambling habits, please reach out to GamCare or BeGambleAware — both offer free, confidential support.
How to Reach Us
The simplest and fastest way to get in touch is by email. We aim to reply within two working days, though during busy periods it may take a little longer. Please include as much detail as you can — vague messages are harder to act on, and a clear description means we can give you a more useful answer first time.
Send your message to: info@highbullen.co.uk
We don't currently offer live chat or a phone line. Email remains the most reliable route to our team, and it gives us a clear record of your query so nothing gets missed.
Thanks for visiting — we'll get back to you as soon as we can.